Onsite & Remote Support
Our Onsite and Remote Support services are one of our most popular offerings!
We can connect to you remotely to help with software issues including printers, scanners, or servers not connecting.
Our Onsite Support means we come to you! We can diagnose internet connection issues, set up a printer or other equipment, or even just pick up and drop off your computer (including reinstallation) so you don't have to lug it around.
Onsite & Remote Support Services
Remote Support
($75/half hour)
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Requires computer to be able to turn on and connect to internet
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Printers or Scanner not connecting
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Server, shared file, NAS drive, or Cloud service not connecting
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Software troubleshooting include email, Quickbooks, or ERPs
How Long Before
I Get Help?
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You can request services immediately, or schedule in advance.
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If there is availability, remote support can be performed same-day; there is almost always availability within 24 hours.
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Onsite services are usually available within 48 hours.
Residential Onsite Services ($90/hour)
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Troubleshooting and/or setting up printers, WiFi, or computers
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Help with connecting TVs, Ring cameras, and other WiFi devices to your network
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Being a liaison between you and your internet service provider
After-Hours Onsite Service for Seniors
(discounted rate)
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For seniors with mobility or transportation challenges
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Those who need help with tech in their home (including retirement and assisted living)
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Limited number of appointments per week depending on Daniel's personal schedule
Business Onsite Services ($185/hour)
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Troubleshooting intra-office or internet connectivity
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Troubleshooting and/or setting up networking equipment, printers and scanners, servers and computers
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Computer and server pick up and drop off for in-shop repairs or upgrades
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Being a liaison between you and your internet service provider
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Limited availability outside of business hours for critical system upgrades or repairs
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Business emergencies become our emergencies!